Fireflies, Rewards & Referrals

1.What Fireflies are#

Fireflies are Fireville's reward points. 100 Fireflies are worth $1 off eligible purchases on Fireville (1 Firefly = 1 cent).

Fireflies are a promotional reward, not money, a gift card, a deposit or property. They have no cash value, can't be cashed out, bought, sold, traded or moved to another account, and aren't refunded when an account closes.

2.Earning Fireflies#

• 1% back on regular auctions and Buy now items once you reach the required level (Level 3 by default; levels are free and earned, never bought). Never on Fire Pulls, Ember Drops or other chance-based items;
• quests (capped each week, and none during pre-launch);
• promotions Fireville announces, such as a one-time bonus for adding a card, while they last.

Fireflies earned on an order are added when the order is paid, and are taken back (in proportion, never below a zero balance) if the order is refunded.

3.Using Fireflies#

You can apply Fireflies at checkout, including on shipping, except where a promotion says otherwise (for example, a card bonus may only be used on items). They can't be used on Fire Pulls or Ember Drops, or to pay a negative balance. If an order paid partly with Fireflies is refunded, the Fireflies come back to your account.

4.Expiry and changes#

Fireflies may expire if your account has no activity for [12 MONTHS], or on a date shown when they're earned. We may change how Fireflies are earned or used, or end the program, with at least 30 days' notice, except where we need to act sooner because of fraud or the law. [LAWYER: confirm expiry rules under state gift-card and promotional-credit laws.]

5.Levels, quests and badges#

Levels, XP, quests and badges are free and earned through activity, never bought. Some give giveaway entries, the 1% back perk or small Firefly rewards as described in the app. They have no cash value and may be reset or changed.

6.Referrals#

When referral rewards are on, you and a friend you invite may each earn rewards (currently $5 in Fireflies each) once the friend makes their own qualifying purchase: an order of $10 or more, from a seller other than you, that's delivered and has passed 72 hours with no refund or hold. You may earn a further reward (currently $10 in Fireflies) when that friend reaches 10 qualifying orders. Referral rewards come from a limited launch budget and stop when it runs out.

To stop fake referrals, Fireville checks the device and network a friend signs up from. Friends on your device or network, or in suspicious bursts of sign-ups, are held for review. Held or rejected friends never count for entries or rewards. Inviting yourself, your other accounts or people who don't really use Fireville is not allowed.

7.Taking rewards back#

We may remove Fireflies, entries, levels, badges or referral rewards earned by mistake, by fraud, through extra accounts, on refunded or charged-back orders, or by breaking any rule, and we may suspend accounts that abuse rewards.